Error Clips and Replays FAQ

Answers to common questions about BugQuest video features.

When do I get Error Clips vs Replays?
Error Clips are captured automatically around runtime errors. Replays are longer recordings you start and stop with the API.
What are the video capture requirements?
Error Clips and Replays currently only work in Unity using D3D11 with modern Nvidia GPUs capable of hardware video encoding. Unsupported GPUs will automatically disable video features.
Will this impact game performance?
Modern GPUs have dedicated video encoders that can record with little to no impact on performance. BugQuest only records when an idle video encoder is available. Recording happens inside the game rendering pipeline and never captures the user's desktop or other applications.
What about privacy and player consent?
Core Principles
We understand that video capture can raise privacy concerns, and we have designed BugQuest to help developers use it responsibly. BugQuest is designed with the following principles in mind:
  • Developers are in control: Developers know their players and game best. The BugQuest API lets developers enable or disable video recording features at any time.
  • Follow privacy polices and laws: Always follow your own privacy policies and the applicable laws for your region.
  • Ask permission: If in doubt, just ask players for consent, especially for longer replay recordings intended to understand player behavior.
Does BugQuest record anything outside the game?
No. BugQuest only captures video from the game rendering surface. It cannot record the desktop, browser windows, or other applications. Even if the game window is in the background or partially covered by other windows, only the game's rendered output is captured.
Who controls whether video recording is enabled?
Game developers are fully in control. BugQuest recording features can be enabled or disabled at any time by the developer. Developers choose when to capture clips or replays and how those recordings are used.
Because every game and region is different, developers are responsible for understanding their players, applicable laws, and their own privacy policies when deciding how to use recording features.
Should players be asked for consent?
We strongly recommend asking players for consent before using longer replay recordings for gameplay analysis. This is often considered a different use case than automatic error debugging or anti-cheat investigation. Many developers choose to request consent during playtests, demos, or onboarding screens when replay analysis is enabled.
How long are Error Clips and Replays?
Error Clips are typically around 10 seconds. Replays are longer and are typically used in the 5-15 minute range.
What are common Replay use cases?
  • Analyzing a new player's first minutes during play tests and demos.
  • Investigating possible cheating when a suspicious event is detected.
  • Seeing what players were doing right before they abandoned the tutorial.